JOB DESCRIPTION – CBG – Sales
Key Account Manager- (Customer specific)
Responsibilities : Market research, Customers Visits, Generating Enquiries, Getting RFQ, Planning customers visit with engineering, Submitting Quotations, Business Negotiations, Getting Purchase Order/LOI, SAP coordination, Sales planning, Receivable tracking, maintaining Healthy Customers Relations, able to organizes Sales Event, Product Presentation, Sales Report and MIS, Ensure entire customers satisfaction through QCDM.
Market research : Must be aware of the new program coming from customers and tap the enquiry well in time, Able to do market analysis.
Customers Visits : A well organized systematic customers visit plan with prior appointment, fulfilling the expectation of customers – Shall be neat, tidy and positive approach, strong listening power and ability to face customers under different situations.
Generating New Enquiries : Based on Sales Plan, Market analysis and Product basket, shall able to generate new enquires/ new projects with proper approach.
Should be capable to collect entire required DATA like Project SOP, Requirements over next five year, product life cycle, Project Potential, expected pricing, required Documents, development plan PPRO knowledge will be additional advantage etc.
Technical Visits : Explanation & coordination with plant engineering about customers new project, arranging customers meeting, support to finalize the design, submission of ball park quote etc
Making Quotations : Able to prepare quotations by coordination with Material, Manufacturing, Projects and Finance Team, Understand the economical up downs, sufficient knowledge about currency, inflation, imports and custom clearance, packing and forwarding, overhead and profit , taxes and duties. Tooling and development, costing, testing and validation expenditure
Business Negotiations : Well conversant about negotiations skills, sufficient knowledge of competitors data, customers financial strength, amortization, profit margins, VAVE solutions, getting NDA.
Getting Business : Able to influence customers to get LOI / purchase orders / to do Risk analysis and presentation to Plant team about the new business
SAP / Systems : Must aware basic input to SAP like Data customers master, scheduling agreement, schedule lines, financial and taxation up dates to generate sales report / MIS from SAP
Budget Preparation and Sales planning : Able to support corporate budget, sales planning to support revenue generations and profits. Coordinations with colloquies and HOD
Receivables – A rigorous efforts require on payments collection, avoid overdue, collection of Form C, supplementary payment payment tracking and close touch with Finance to maintain PLA
Customers Relation : Experience about maintaining very hygienic and healthy customers relation by attending his enquiries, grievances, complaint, problems, support required, commitments and regular touch in approach.
Sales promotion : Events like Tech day, Auto Expo, Plant presentation
Sales Reports and MIS : Shall able to present monthly report, Sales variance Report, Budget variance and analysis report, Competitors activities report, Payment collection and outstanding / receivables plans.